Discover the process
Stakeholder conversations, current-state workflows, data, pain points and exceptions.
01 / BUSINESS ANALYSIS · PROCESS TRANSFORMATION · AI IMPLEMENTATION
I turn complex work
into practical change.
I turn stakeholder needs, processes and data into clear requirements, future-state workflows, UAT-ready delivery and practical AI implementation.Requirements•Process mapping•UAT & change delivery•Workflow automation•Applied AI
BUSINESS ANALYSIS · PROCESS TRANSFORMATION
How I deliver
practical change.
I turn stakeholder needs into clear requirements, workable future-state processes and implementation-ready delivery.Define the future state
Clear requirements, business rules, target workflows and the right intervention.
Validate and prepare delivery
Stakeholder validation, acceptance criteria, UAT scenarios and release readiness.
Implement, embed and improve
Testing, guidance, handover and feedback that make the change work in practice.
PROFESSIONAL CASE STUDY
Business / Project Analyst · 2025–2026UCD hourly paid transformation
Requirements, process analysis, UAT and phased implementationA real transformation programme.
Delivered with the people who use it.
At University College Dublin, I supported a university-wide transformation of hourly-paid employment processes across HR Operations, Schools and system stakeholders. My work covered business and functional requirements, process analysis, historical data review, UAT, digital workflows, reporting, stakeholder engagement and phased implementation.
Evidence & requirements
Analysed historical workforce and payment data, then worked with Schools, HR Operations and programme leads to capture needs, pain points and exceptions.
Process & workflow design
Mapped current and target journeys, turning findings into clearer role guidance, website journeys and implementation-ready InfoHub workflows.
Validation & adoption
Supported UAT, defect retesting and phased go-live; created practical guidance and training to help HR and Schools use the new process.
Delivery support Requirements, workflow definition, testing, go-live support, guidance, FAQs and training material for HR and Schools.
View the full transformation case studyAPPLIED AI IMPLEMENTATION
Skills in development
for useful AI systems.
Current hands-on learning through the Outskill Generative AI Engineering Accelerator and independent product work—focused on how AI is designed, checked and used in real workflows.OUTSKILL AI ENGINEERING ACCELERATOR · CURRENT DEVELOPMENT01 02 03 04
Agent workflows
CrewAI · roles, tool use, sequential workflows and context passed between agents.
Research & retrieval
Exa · RAG · source-aware research flows and grounded answers.
Reliable outputs
Pydantic · structured outputs, validation, evaluation and guardrails.
Application layer
LangChain · MCP · tool calling, API integration and useful system design.
CURRENT DEVELOPMENT
Applied AI
engineering.
Current hands-on development through training and independent product work.Outskill Generative AI Engineering AcceleratorI am developing applied AI and workflow automation capability through independent products and hands-on training—not presenting it as years of client delivery.
01CrewAI
Agent workflows
Roles, tool use, sequential workflows and context passed between agents.
02Exa · RAG
Research & retrieval
Search-led research flows, retrieval patterns and source-aware answers.
03Pydantic · guardrails
Reliable outputs
Structured outputs, validation, evaluation and human checks around model responses.
04LangChain · MCP
Application layer
Tool calling, API integration, context design and the building blocks of useful AI systems.