Discover the process
Stakeholder conversations, current-state workflows, data, pain points and exceptions.
BUSINESS ANALYSIS · PROCESS TRANSFORMATION · AI IMPLEMENTATION
I turn complex work
into practical change.
I turn stakeholder needs, processes and data into clear requirements, future-state workflows, UAT-ready delivery and practical AI implementation.01Discover the process
02Define the future state
03Validate and prepare delivery
04Implement, embed and improve
THE DELIVERY APPROACH
From discovery
to implementation.
A structured business-analysis approach that turns the problem into a workable, adopted change.Define the future state
Clear requirements, business rules, target workflows and the right intervention.
Validate and prepare delivery
Stakeholder validation, acceptance criteria, UAT scenarios and release readiness.
Implement, embed and improve
Testing, guidance, handover and feedback that make the change work in practice.
PROFESSIONAL CASE STUDY
Business / Project Analyst · 2025–2026UCD hourly paid transformation
Requirements, process analysis, UAT and phased implementationA real transformation programme.
Delivered with the people who use it.
At University College Dublin, I supported a university-wide transformation of hourly-paid employment processes across HR Operations, Schools and system stakeholders. My work covered business and functional requirements, process analysis, historical data review, UAT, digital workflows, reporting, stakeholder engagement and phased implementation.
Evidence & requirements
Analysed historical workforce and payment data, then worked with Schools, HR Operations and programme leads to capture needs, pain points and exceptions.
Process & workflow design
Mapped current and target journeys, turning findings into clearer role guidance, website journeys and implementation-ready InfoHub workflows.
Validation & adoption
Supported UAT, defect retesting and phased go-live; created practical guidance and training to help HR and Schools use the new process.
Delivery support Requirements, workflow definition, testing, go-live support, guidance, FAQs and training material for HR and Schools.
View the full transformation case studyCURRENT DEVELOPMENT · APPLIED AI IMPLEMENTATION
Developing applied AI
implementation skills.
Current hands-on development through the Outskill Generative AI Engineering Accelerator and independent product work—focused on how AI is designed, checked and used in real workflows.Outskill Generative AI Engineering Accelerator ↗SKILLS IN DEVELOPMENT01 02 03 04
Agent workflows
CrewAI · designing multi-step work with clear roles, tools and context passed between agents.
Research & retrieval
Exa · RAG · grounding answers in relevant sources instead of relying on unverified output.
Reliable outputs
Pydantic · structured data, validation, evaluation and guardrails that make results checkable.
Application layer
LangChain · MCP · tool calling, API integration and interfaces that fit a real workflow.