Start with the work
Understand the people, workflow, data, pain points and exceptions.
- People
- Workflow
- Exceptions
BUSINESS ANALYST · AI & AUTOMATION · PROCESS TRANSFORMATION
Business analyst working across process improvement, digital transformation and practical AI implementation — turning complex workflows, systems and stakeholder needs into clearer, workable solutions.
OPEN TO AI IMPLEMENTATION · BUSINESS ANALYSIS · WORKFLOW AUTOMATION ROLES
University College Dublin
Business / Project Analyst · 2025–2026
Supported a university-wide transformation of hourly-paid employment processes through requirements, process analysis, data review, UAT and phased implementation.
Requirements · Process analysis · UAT · Go-live supportHow I work
Understand the work. Choose the right intervention. Build and test it with real cases.
Understand the people, workflow, data, pain points and exceptions.
Improve the process, automate clear rules, use AI where judgement helps, or combine them.
Prototype with real cases, check the outputs and make the workflow easier to use.
Selected work
University-wide requirements, process analysis, data review, UAT, stakeholder delivery and phased implementation.
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